A Technical Support Specialist, or a Help Desk Technician, is an individual who helps customers or fellow employees understand how to use software or devices. They are responsible for diagnosing technical issues, providing the necessary support to fix the problem, and providing user instructions by email, phone, or virtually. This program teaches students the necessary theory and practical hands-on training for the following:
Learn the fundamentals of computer technology with the Aesthetics and Hairstyling College of Canada’s Diploma in Computer Support Technician. You’ll gain the knowledge and skills necessary to install, operate, and repair computers and other components. With the help of experienced instructors, you’ll be ready to start a career in computer support and maintenance.